LiveOak Fiber is a regional rural Fiber-To-The-Home (FTTH) broadband internet service provider operating in Southern Georgia and the Florida Panhandle. Established with a focus on underserved communities, LiveOak Fiber has grown rapidly, surpassing 5,000 homes connected and employing over 100 staff across two locations in under eighteen (18) months.
The Challenge
LiveOak Fiber, a young and ambitious company, needed a comprehensive fiber management solution to support their rapid growth. Their key requirements were:
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Easy to Use: A user-friendly interface to minimize onboarding time and ensure smooth adoption across departments.
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Scalability: A solution that could grow alongside their expanding network infrastructure.
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Integration Capabilities: The ability to integrate with existing systems and future tools for seamless data flow.
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All-in-One Functionality: A platform encompassing design, Bill of Materials (BOM) generation, asset management, and lifecycle tracking.
Why VETRO?
LiveOak Fiber evaluated various solutions and ultimately chose VETRO FiberMap for many reasons including it offered affordability without compromise – a cost-effective solution with a rich feature set. VETRO’s intuitive user interface was also a factor as the user-friendly design facilitated quick adoption and minimized training needs.
As LiveOak continues to expand they were deliberate about choosing a system that could serve as their centralized source of truth.
VETRO provided a single platform for managing all network data, ensuring consistency and accuracy. The system also fosters easy collaboration between internal teams and contractors – which creates efficiencies between departments and saves them time.
Results
LiveOak has experienced significant benefits since implementing VETRO:
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Increased Efficiency: Record-keeping, change tracking, and error identification became significantly easier, boosting overall operational efficiency.
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Improved Sales: Faster report generation for installation readiness allows sales staff to act quickly on new opportunities.
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Enhanced Problem-Solving: VETRO facilitates efficient troubleshooting and field issue identification, minimizing downtime.
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Streamlined Design: Quicker initial design processes and improved record-keeping save valuable time and resources.
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Data-Driven Decision Making: VETRO empowers LiveOak to gain a deeper understanding of their market and make informed decisions for future success.
“VETRO provides a user-friendly and scalable solution that caters to all our departments,” says Ellis Zettler, GIS/OSP Design Manager at LiveOak. “The platform’s constant evolution with usable features helps us stay ahead of the curve. VETRO’s visibility into our contractor progress and ‘ready for sales’ stages is extremely valuable.”
LiveOak Fiber’s success story exemplifies how VETRO FiberMap empowers regional ISPs to manage their growing fiber networks effectively. The platform’s user-centric design, scalability, and integration capabilities make it an ideal solution for organizations seeking to streamline operations and accelerate network growth.
About VETRO
At VETRO, we believe visualizing data unlocks hidden potential, radically simplifying the way businesses operate and digitizing the future of connectivity. We focus on empowering network operators with unparalleled clarity and control over their fiber networks, enabling them to move faster, better, and more efficiently than ever before. Our revolutionary platform isn’t just software – it’s the physical network asset system of record, offering unprecedented visibility and control from strategic planning to daily operations. We empower our customers to bridge the digital divide at a rapid pace, unlock unforeseen opportunities, and squeeze the maximum value from their networks. Let’s illuminate the unseen, digitize the way we connect, and shape the future of connectivity, together.
