The Challenge
Jo-Carroll Energy, a member-owned utility and rural broadband provider, is managing an approximately $100 million fiber expansion across northwestern Illinois. With 11 concurrent projects, numerous contracting partners, and infrastructure designed to support growth over a 20-year planning horizon, Jo-Carroll uses VETRO to maintain a shared, accurate view of its growing network.
- Weekly paperwork and fragmented handoffs slowed the progression from completed drops to splicing and testing.
- Field changes were not always incorporated into network records.
- Critical network knowledge was fragmented across people, paper, and separate systems.
The Solution
Jo-Carroll established VETRO as a shared system of record connecting its office, field teams, and contracting partners.
- Assigned fieldwork digitally in VETRO Mobile, replacing distribution of printed maps and address lists.
- Connected drop construction, splicing, testing, and network documentation in a continuous field-to-office workflow in the VETRO ecosystem.
- Captured field corrections and as-built discrepancies directly from the field in VETRO Mobile, followed by desktop review and incorporation into the network record.
- Shared access to real-time construction and network information with employees and partners in VETRO.
The Result
- Faster service activation through same- or next-day handoffs
Completed drops can move to splicing and testing the same day or the following day instead of waiting for end-of-week paperwork—helping Jo-Carroll activate new services sooner. - Fault identification in 10 minutes
Accurate network records help narrow a fault to a specific pole or splice case in approximately 10 minutes, compared with an estimated one to two hours previously. - Accurate network data foundation
Construction changes, splice details, test results and field corrections remain connected to the network record, supporting more efficient operations and maintenance. - Information without bottlenecks
Employees, contractors and locators can access construction and network information without relying on a single person for every answer.
Business Impact
With VETRO, Jo-Carroll has created a scalable operating foundation for one of the largest construction programs in its history. Accessible network records help its lean team coordinate contractors, accelerate service-delivery handoffs, and respond more efficiently when outages occur—all while expanding reliable broadband access across rural communities.
“With the amount of construction we have going on, we need information to move as quickly as the work does. VETRO gives our teams a clear view of what’s complete, what comes next, and how the network is connected so we can keep projects moving.”
— Ryan Randecker
Manager of Broadband Operations, Jo-Carroll Energy
Ready to build a faster, smarter network?
Discover how VETRO can streamline your fiber expansion and eliminate construction bottlenecks.
Request a demoAbout VETRO
At VETRO, we believe visualizing data unlocks hidden potential, radically simplifying the way businesses operate and digitizing the future of connectivity. We focus on empowering network operators with unparalleled clarity and control over their fiber networks, enabling them to move faster, better, and more efficiently than ever before. Our revolutionary platform isn’t just software – it’s the physical network asset system of record, offering unprecedented visibility and control from strategic planning to daily operations. We empower our customers to bridge the digital divide at a rapid pace, unlock unforeseen opportunities, and squeeze the maximum value from their networks. Let’s illuminate the unseen, digitize the way we connect, and shape the future of connectivity, together!
